https://goippro.com/glass/ Field notes from a live AI contact center deployment at a Ukrainian internet provider. Real calls, real bugs, real fixes. en https://goippro.com/glass/17-slash-12.html https://goippro.com/glass/17-slash-12.html Fri, 04 Jul 2026 12:00:00 GMT A woman wanted internet and was turned away — though coverage was there all along. The culprit: our own assistant's tidiness instinct, quietly deleting the slash from a house number.